Privacy Policy
Last updated: July 16, 2026
This Privacy Policy describes how Mindshift Coaching (Mindshift Coaching Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly.
Who We Are
We operate a coaching practice specializing in growth mindset development and limiting belief transformation for career changers in Dundalk. As the data controller, we determine how and why your personal data is processed. We comply with applicable data protection laws and regulations to safeguard your information.
Information We Collect
We collect personal information that you voluntarily provide when you contact us, register for coaching services, or interact with our website. This includes your name, email address, phone number, and any details you share about your coaching goals and background.
We also collect technical information automatically when you visit our site, such as your IP address, browser type, pages visited, and time spent on our website. This helps us understand how you use our services and improve your experience.
Legal Basis for Processing
We process your personal data based on several legal grounds. When you consent to receive coaching or communications from us, we rely on your explicit consent. We also process data based on legitimate interests, such as improving our services, preventing fraud, and responding to inquiries. Where legally required, we comply with our legal obligations.
How We Use Your Information
We use your personal data to deliver coaching services, respond to your inquiries, and send you relevant updates about our offerings. Your information helps us personalize your experience and tailor our services to your specific needs and goals.
We may also use your data to improve our website functionality, conduct analytics, and ensure the security of our services. We do not sell or share your personal information with third parties for marketing purposes.
Data Retention
We retain your personal information for specific periods based on the type of data and our business needs:
- Contact form submissions and coaching inquiries: retained for up to 24 months after your last interaction with us
- Client coaching records: retained for the duration of the coaching relationship plus 36 months thereafter
- Website analytics and usage data: retained for up to 14 months
- Email communications: retained for up to 24 months unless you request deletion
- Server logs: retained for up to 12 months for security and troubleshooting purposes
After these periods, we securely delete or anonymize your data. If you request deletion, we will remove your information promptly, except where legally required to retain it.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you in a portable format. You also have the right to restrict how we process your data and to object to certain types of processing.
If you believe we have processed your data incorrectly or unlawfully, you have the right to lodge a complaint with the Data Protection Commission, Ireland’s independent authority responsible for enforcing data protection laws.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site performance. These small files are stored on your device and help us remember your preferences and understand how you interact with our content.
We use both essential cookies (required for site functionality) and analytical cookies (to track usage patterns). You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our website.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our systems use encryption and secure protocols to safeguard your data during transmission and storage.
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials.
Third-Party Links
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services indicates your acceptance of any changes.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us:
Email: [email protected]
Phone: +353 42 933 7648
Address: Park Street 18, Dundalk, A91 H2PF, Ireland